At MMI, our highest priorities are providing excellent customer service, superior products and timely delivery. Unfortunately, due to current supply chain challenges, please expect 4-6 weeks for delivery and possible inventory shortages. We will make every effort to fulfill your orders within this time frame, and will offer substitutions whenever necessary. Thank you for your patience and understanding during these challenging times.
- How do I place an order online?
- How do I enable pop-ups for this site?
- What are my payment options?
- Is there sales tax on my order?
- What is the standard delivery method?
- How long will it take to receive my order?
- I need my order as fast as possible!
- Will I receive an order confirmation?
- Can I check the status of my order?
- What is your return policy?
- I just placed my order but need to change it.
- I am having problems placing my order online.
Each product page allows you to add that product to your Order by simply entering a quantity and/or size and then clicking the Add to Order button. Then you have the option of checking out or continuing to shop. The Checkout pages will walk you through the process step-by-step as you enter your payment information and any special instructions. Checkout uses our secure server so your transaction information is safe.
How do enable pop-ups for this site?By default, browsers display pop-ups that appear as a result of you clicking a link or button. Pop-up Blocker blocks pop-ups that are displayed automatically (without you clicking a link or button). If you want to allow a specific website to display automatic pop-ups, click here to learn how.
What are my payment options?This store accepts all major credit cards.
Is there sales tax on my order?Shipments to the state of Missouri are assessed sales tax, currently 9.6% of the merchandise order total, excluding shipping and handling. Shipments outside of Missouri are not subject to sales tax.
What is the standard delivery method?Special order items are shipped via ground services.
How long will it take to receive my order?Lead times on all custom order merchandise vary. Due to current supply chain challenges, the estimated time for delivery of your items is 4-5 weeks from the time you place your order.
If your order is a rush, please call 816-471-5600.
Will I receive an order confirmation?Yes! Once your order is complete, you will receive an e-mail with your Order ID number and the details of your order. Please retain this e-mail until you receive your order.
Can I check the status of my order?To check the status of your made-to-order items, please call 816-471-5600.
What is your return policy?Custom order merchandise is not eligible for return or exchange, unless merchandise is defective. If merchandise has been deemed defective, immediate action will be taken to replace and/or refund the product based on the predetermined protocol.
I just placed my order but need to change it.Changes to orders may be made on the same day by calling 816-471-5600.
I am having problems placing my order online.This store uses browser cookies to keep track of your order while you shop. If your browser is set to not accept cookies you will need to enable that feature to place your order online. For more information click here.